Its co-founder and Chief Executive Officer, Jan Croeni started this e-commerce company with 5 staff in early 2010, and now it’s almost 100 strong. MyDEAL has also recorded another milestone by generating almost RM 2mil in revenue per month, a formidable feat for any medium-sized Malaysian e-commerce company.
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| (Jan Croeni, the young (and handsome!) entrepreneur from Germany) |
“MyDEAL has opened its doors to young local talent to hone their leadership and entrepreneurship skills systematically, but in an open and competitive working environment. The workforce here is young, averaging 30 and below; this young, creative and dedicated team is the driving force behind the phenomenal growth of MyDEAL,” - Jan Croeni.
MyDEAL.com.my (and its sister company DEAL.com.sg in Singapore) is also funded by investors like Rebate Networks GmbH - a worldwide leading group buying network with presence in three continents, 30 countries and 300 cities. Such sister companies include: Ensogo.com, the Market Leader in Thailand, Indonesia and the Philippines; Dailydeal.de, the biggest daily deal company in Germany and Austria among several others.
MyDEAL currently has well over 500,000 subscribers in its database and is expected to hit over 800, 000 subscribers by end of the year.
Spreading Its Wings Throughout Malaysia and Brunei
MyDEAL has now moved one step forward, by launching 4 web portals simultaneously, dedicated to customers in Kota Kinabalu, Kuching, Malacca and Ipoh. Its Business Development Manager Marlia Omar said the company is expected to spread its wings across Malaysia and Brunei by the year end. Initially MyDEAL had already launched portals dedicated to Penang and Johor Bahru.
Providing 24-Hour Customer Service by the End of the Year
With MyDEAL’s rapid expansion, they are currently also working towards providing a 24 hour customer service hotline by December. Customer Relation Management (CRM) Division Head, Kent Hoong said, beginning July, MyDEAL’s customer relation hotline will be extended from 8am to 11pm, with their eventual goal being a 24/7 support structure.
MyDEAL now reaches out to more than 1 million prospective buyers every single day through their database, website visitors, online advertisements and other collaborations like Yahoo Malaysia.
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